how to upgrade office 2010 to office 365 godaddy

After entering the email address and password the window just hangs with the spinner going round.ĭon't know what else to try! Any suggestions welcome. I went into File / Account Settings and tried adding the account there but with the same result. Somehow (not sure how!) I got Outlook 2016 started but with no accounts configured. I ran the Microsoft Remote Connectivity Analyzer, selected Exchange Server and Outlook Connectivity and the test was successful. On a different computer running Outlook 2010, I set up a new Mail profile and added her GoDaddy account without any problem. Her old computer runs Outlook 2010 and this is working fine with GoDaddy. I tried several times with the same result. Closing the window resulted in some options - enter a different email address, try again or troubleshoot. I left it for 30 minutes but it did not compete. A spinning logo appears next to Sign In and it just hangs. I enter the email address and password and click on the Sign In button. The banner at the top of the screen says Office 365. The top left of the screen has the GoDaddy logo, so I guess autodiscover is working.

After a little while, a window appears asking for credentials. Starting Outlook results in being asked for an email address. It's a brand new Dell XPS Windows 10 computer with Office 365 installed. I'm trying to help a friend connect to her GoDaddy hosted exchange account in Office 365 (Outlook 2016).

How to upgrade office 2010 to office 365 godaddy